Remote Design Jobs · Service Design

• Lead the discovery and mapping of complex service journeys.
• Develop high-fidelity service blueprints and customer journey maps.
• Create service processes optimized for digital-first delivery.

Jobgether is a platform that uses AI to match job seekers with companies. They focus on quickly and fairly reviewing applications against core role requirements.

• Embedding the long-term design vision for support experiences at Monzo.
• Leading large, end-to-end design initiatives across ambiguous problem spaces.
• Designing with a service mindset, understanding what happens beyond the interface.

Monzo is on a mission to make money work for everyone, waving goodbye to the complicated ways of traditional banking. They have over 100 designers, researchers, and brand experts, and they focus on solving problems and changing lives through Monzo ❤️.

• You can take the long-term vision and help define it into a product design strategy.
• You’ll deliver quality design work and inspire our clients to work towards these standards.
• You employ user feedback techniques to influence design decisions.

YLD helps its clients keep moving forward by building the skills and capabilities they need to stay ahead of the competition. They are a remote-first consultancy specializing in software engineering, product design, and data with teams across London, Lisbon, and Porto.

• Maintain and evolve living journey maps and service blueprints.
• Facilitate journey-based working groups to align cross-functional teams.
• Partner with product squads on high-impact initiatives.

Apollo.io is the leading go-to-market solution for revenue teams. They are trusted by over 500,000 companies, from startups to enterprises, and have raised approximately $250 million to date and valued at $1.6 billion, with a focus on customer-obsessed, data-driven, and human-centered design.